Refund Policy

If for any reason you aren't completely satisfied with your purchase, please contact us within 10 days for return, refund, or exchange. Products MUST be returned in new or gently used condition.

To return your items:

1: Contact us to advise that you wish to make a return.

2: A return shipping label will be emailed to you.

3: Print and affix your return shipping label.

4. Ship your return, the package must be received within 30 days.

Package your return item in the product box and ETHNICITY packaging. Otherwise, pack your return in a well-padded envelope or box to prevent damage in transit. Attach the pre-paid return shipping label to the package and mail it. You will receive an email confirmation when your return is processed.

Returns can be mailed to:

1810 E. Sahara Dr. Las Vegas, NV 89104

Attn: She's Got Her OWN Network DBA Ethnicity Cosmetics

Your return will be processed within 30 business days of receiving package and credited to the original payment method you used.